Solitaire Crest Properties
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Privacy Policy

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Privacy Policy

Effective Date: 01/05/2025

Solitaire Crest Properties (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us through our website https://solitairecrest.com, mobile applications, and real estate services.

1. Information We Collect

We collect personal and non-personal information, including:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Nationality and ID documentation (when required)
    • Property preferences
    • Financial information relevant to transactions
    • Communication history
  • Technical Data:
    • IP address
    • Browser type and version
    • Device type
    • Pages visited and interaction data
    • Location data (if enabled)

2. How We Use Your Information

Your data is used to:

  • Facilitate buying, selling, or renting properties
  • Respond to inquiries and provide customer service
  • Send property alerts and market updates (only if you opt-in)
  • Improve website performance and user experience
  • Comply with legal and regulatory requirements in the UAE
  • Conduct due diligence and fraud prevention during transactions

3. Sharing Your Information

We do not sell your data. We may share information:

  • With real estate agents, property developers, and legal partners to complete transactions
  • With third-party service providers (IT, payment processing, marketing) under confidentiality agreements
  • With government or regulatory authorities if legally required
  • In the event of a business sale, merger, or acquisition

4. Marketing and Communication

We may contact you with promotional offers, newsletters, or property updates only if you have given explicit consent. You can opt out at any time via email or unsubscribe links.

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and gather usage statistics. You may disable cookies through your browser, but some features may not function properly.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, your data is securely deleted.

7. Your Data Rights

Under UAE data protection regulations, you have the right to:

  • Access and request a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing
  • Object to certain types of processing

To exercise any of these rights, contact us at info@solitairecrest.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or alteration.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

10. Policy Updates

We may update this Privacy Policy to reflect changes in law or our practices. We encourage you to review it periodically. Updates will be posted with a new effective date.

11. Contact Us

For questions or concerns about this policy or how your data is handled, contact:

Solitaire Crest Properties
📍 Office No.209 Royal Auto Centre,Baniyas Square, Dubai, UAE
📧 Email: info@solitairecrest.com
📞 Phone: +971 4 272 7305
🌐 Website: https://solitairecrest.com